Shipping & Returns

What to expect when ordering a book from Robin.

Review draft — awaiting Robin’s approval. This page is not the final policy. Highlighted notes identify details to confirm before publication.

Where we ship

We currently ship within the United States, including Alaska and Hawaii. International shipping is not available at this time.

Shipping and handling

Unsigned paperback and hardcover books ship free. Signed paperback and signed hardcover books each have a $6.95 shipping and handling charge. Any applicable tax is shown separately at checkout.

Processing and delivery

Orders are processed within 3–5 business days. Signed books are prepared and shipped by Robin using USPS Media Mail. Delivery time is additional to processing time and can vary.

Unsigned books are fulfilled separately. If your order includes signed and unsigned books, they may arrive in separate shipments and on different days.

Quantities and delivery addresses

You may order multiple unsigned books. Signed editions are limited to one signed book per order, whether paperback or hardcover. You can add unsigned books to that same order.

For mixed signed-and-unsigned orders, both shipments go to your delivery address unless you choose a separate address for all unsigned books. The signed book uses your billing address unless you select “Ship to a different address?” at checkout. Unsigned-only orders use one delivery address.

Tracking and order questions

Contact robin@laughterandlessons.com if you need tracking information or help with an order.

To confirm before publication: Confirm the final shipment-notification workflow before promising automatic tracking emails. The shipment dashboard is implemented and undergoing staging testing. Confirm the remaining unsigned-book tracking details and complete end-to-end notification testing before launch.

Damaged books

If a signed or unsigned book arrives damaged, report the damage to Robin at robin@laughterandlessons.com with your order number and a description of the damage. You must report the damage and mail the damaged book back within five days after delivery. Contact Robin promptly for return instructions, and keep your return-postage receipt and tracking information as proof of mailing. The return does not have to arrive within those five days.

Return the damaged book using USPS Media Mail. Once Robin receives the damaged book, she will arrange a replacement and reimburse up to $5.13 for return postage. If you choose a more expensive shipping service, the additional cost will not be reimbursed. This is a replacement arrangement, not a refund of the original purchase price.

Other returns and cancellations

All sales are final. We do not accept cancellations or change-of-mind returns. Delivery addresses cannot be changed after an order is placed, so please check all addresses carefully before submitting your order. The damaged-book replacement process above remains available. Nothing in this policy limits rights or remedies available under applicable law.